Career
At Speak Up London, we truly care about our people.
We value our employees, our partners, our students, and their opinions. We believe that everyone’s hard work should be recognized and celebrated!
Our Core Values include Diversity & Equality, Teamwork, Open communication, Ambition, and Progressive spirit.
OUR CORE VALUES
Diversity & Equality
We respect and value every individual, regardless of gender, race, ethnicity, socioeconomic status, sexual orientation, national origin or religion. We believe diversity strengthens our organisation, helping us better understand and support everyone. Our aim is to create a school where all have an equal opportunity to thrive and reach their full potential.
Teamwork
We believe our greatest potential is realised in a collaborative environment of shared purpose and success. Participation and effort are encouraged, and we strive for a community of lifelong learners — staff and students alike — where positive learning habits are modelled and nurtured.
Open communication
We foster open, direct communication across the school. Listening and responding to the experiences and needs of all stakeholders is essential to our success.
Ambition
We aim to deliver the highest standards to both our learners and staff, striving to be at the forefront of excellence and best practice in the sector.
Progressive spirit
We believe that meeting the challenges of a changing world requires innovative thinking and a commitment to growth.
EFL TEACHER
We’re always looking for good, passionate teachers to join our team.
Choose from the following times:
Full time weekday classes
Monday to Friday 9.00 – 12.00 (15 hours/week)
Monday to Friday 12.30 – 15.30 (15 hours/week)
Monday to Friday 16.00 – 19.00 (15 hours/week)
Part-time evening classes
Monday, Wednesday & Thursday 19.10 – 21.10 (6 hours/week)
Weekend classes
Saturday 12.00 – 14.00 & 14.30 – 16.30 (4 hours/week)
Ad-hoc work
Cover and 1-1s
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Different types of contract available – freelance, zero-hour, fixed-term and permanent.
Face-to-face and online work available.
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Contact our Director of Studies, Fred Gordon, for more information fred@speakuplondon.com
SALES REPRESENTATIVE
LOCATION: Office based, in Oxford Street, London.
£28,000 per annum 40 hours per week + commission on each course sold (OTE easy to achieve)!
Do you have proven experience in Sales and Customer Service?
Are you an excellent communicator who has great organisational skills?
Do you fluently speak, write and read English and another language between Spanish and Portuguese? (combination of the three languages will be considered as a plus)
We are looking for sales executives to join a highly dynamic and fast-growing English language school based in Central London.
As a Sales Executive, you will be responsible for providing excellent customer service to all prospect and current students studying at Speak Up London. You will be advising and assisting them throughout the course enrolment process and offering full support and guidance about any other queries they may have.
Our students are the core of our business, therefore, you are expected to provide outstanding levels of customer service at all times!
If you speak another language such as Spanish/Italian/French/Portuguese/Arabic etc – that would be amazing as it will only help you finalise deals! – but it’s not mandatory!
Key Responsibilities and Accountabilities:
· Actively contact prospective students to advise them in their study choices, focusing on converting them into students.
· Show the highest level of service when dealing with prospective students and current students by consistently achieving quality targets defined by management.
· Monitor and respond to inquiries promptly.
· Update internal reports and database when required with daily activity.
· Continuously strive to exceed set targets and KPIs
· Ensuring excellent customer service is being provided at all times.
· Ensure all information provided to applicants and students is accurate.
· Basic knowledge of a CRM system and a student database.
Who we are looking for:
We are looking for highly motivated individuals, who are driven to achieve targets. Applicants must be able to work well under pressure and to strict time deadlines. You must be comfortable dealing with difficult situations and be able to think quickly on your feet!
To be successful in this role, you must be sales and customer service-oriented.
· The ideal candidate will have previous experience in a sales position and excellent communication skills.
· Understanding and converting prospects into students.
· Excellent verbal and written communication skills,
· Understand the needs of prospective clients, customers and provide the assistance they need.
· A team player that knows how to share credit for collective achievements.
· Results orientated and can maintain a high level of self-motivation.
· Excellent organisational skills, time management, and attention to detail.
· You’re passionate about learning and improving your skills.
· You will be target and outcome-driven with monthly/quarterly KPI’s and sales targets.
Full training will be provided and you will need to undergo some training courses and have a clean DBS check.You’ll need to sign a declaration that you are suitable to work with under 18s and any gaps in your CV will need to be explained.
29 days annual leave
DESIRABLE:
- Knowledge of a foreign language – PORTUGUESE, SPANISH, ARABIC, FRENCH, ITALIAN – is highly desirable.
- Previous experience in the International Education industry will be considered as a plus.
- Some knowledge of B2B sales.
Flexible start and finish shift times – subject to agreement
*subject to performance.
Do you want to join the team?
If you are looking for an opportunity to work in a company that values inclusion, human connection and self-achievement, you should come work with us.
Please note that Speak Up London follows safer recruitment practices. This means that you will be asked to explain any gaps in your CV and whether you believe you are a suitable candidate for working with under 18s.
