privacy policy
1. Who We Are
Speak Up London is an English language school. Our website address is: https://speakuplondon.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
2. Information We Collect
2.1 Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymised string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. You can find the Gravatar service privacy policy here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture (if linked to Gravatar) becomes visible to the public alongside your comment.
2.2 Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.
2.3 Cookies
We use cookies to improve your experience on our website. Below is a detailed breakdown of how we use cookies:
Comments Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience and last for one year.
Login Cookies: When you visit our login page, a temporary cookie is set to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Upon logging in, we set cookies to save your login details and screen preferences. Login cookies last for two days, while screen preference cookies last for one year. Selecting “Remember Me” extends the login duration to two weeks. Logging out removes the login cookies.
Editing/Publishing Cookies: If you edit or publish an article, a cookie is saved in your browser to indicate the post ID of the edited article. This cookie expires after one day.
2.4 Embedded Content from Other Websites
Our articles may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the other website directly.
These external websites may:
Collect data about you
Use cookies
Embed additional third-party tracking
Monitor your interaction with the embedded content (including if you have an account and are logged in to that website)
3. How Long We Retain Your Data
Comments: Comments and their metadata are retained indefinitely. This helps us recognise and approve follow-up comments automatically rather than placing them in a moderation queue.
User Accounts: For users who register on our website, we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit this information.
4. Your Data Rights
If you have an account on our site or have left comments, you can:
Request an exported file of the personal data we hold about you.
Request that we erase your personal data. Note that this does not include data we are required to keep for administrative, legal, or security purposes.
To exercise any of these rights, please contact us at [email protected].
5. Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
6. Data Sharing with Third-Party Providers
We may share data with trusted third-party providers to enhance your experience on our site and deliver our services effectively. This includes:
Online-English.com: For additional language learning resources.
Automated Spam Detection Services: To prevent spam and maintain the integrity of our website.
7. Data Security
We take the security of your data seriously. We implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Speak Up London
[email protected]
Last update: January 2025